This is the fastest way to get in touch with us. We are available on our live chat Monday-Friday to help with any of your needs, or questions.

Please use this form to send us an email. Whether you have a question or need assistance, our dedicated team is committed to providing you with timely support. We look forward to hearing from you!

BACK TO STORE

BUNDLES

SHARPENERS

ACCESSORIES

GRINDING RINGS

sparx-dev

<span id="isPasted" style="color: rgb(13, 13, 13); font-family: Inter; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">Please contact us as soon as possible via our live chat or email at&#xA0;<a rel="noreferrer" style="border: 0px solid rgb(227, 227, 227); box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(69,89,164,.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; --tw-shadow: 0 0 transparent; --tw-shadow-colored: 0 0 transparent; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; --tw-contain-size: ; --tw-contain-layout: ; --tw-contain-paint: ; --tw-contain-style: ; color: var(--link); text-decoration: none; font-weight: 400; font-family: S&#xF6;hne, ui-sans-serif, system-ui, -apple-system, &quot;Segoe UI&quot;, Roboto, Ubuntu, Cantarell, &quot;Noto Sans&quot;, sans-serif, &quot;Helvetica Neue&quot;, Arial, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;, &quot;Noto Color Emoji&quot;; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255);" target="_new">help@sparxhockey.com</a><span style="color: rgb(13, 13, 13); font-family: Inter; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">, and we&apos;ll make every effort to accommodate any changes or additions to your order. However, please understand that once an order is placed, we cannot guarantee that it can be edited.If you need to update your shipping address or contact information, please contact our customer support team immediately after placing your order.&#xA0;

Please contact us as soon as possible via our live chat or email at help@sparxhockey.com, and we'll make every effort to accommodate any changes or additions to your order. However, please understand that once an order is placed, we cannot guarantee

Can I edit or add to my order?

ORDER & PAYMENT

How to Update The Sparx Sharpener 3 Firmware

What is Error 90 and How to Fix It

SHARPENER 3 FIRMWARE UPDATE

Which Sharpener is right for me?

Which Grinding Ring is right for me?

An In-Depth Overview Of The Sparx Sharpener 3

Radius vs. FIRE Rings

What Accessories do I need?

Travel Case

What's the advantage of the Pro Base?

How loud is the Sparx Sharpener?

How do I register my warranty?

GET STARTED

Sparx Sharpener 3 - Quick Start Guide

Sparx Sharpener 3 - Installing the Grinding Ring

How do I install the Sharpener 3 Pro Base?

How do I install the Sharpener 2 Pro Base?

How To Use BEAM

Align the Sparx Sharpener 3 with BEAM

Align the Sparx Sharpener 2 with BEAM

Align the Sparx Sharpener 1 with BEAM

BEAM Calibration

Sharpening Higher On The Blade and Reducing Transition Area

Sparx Sharpener 2 - Quick Start Guide

Sparx Sharpener 2 - Lifting The Head Unit

Sparx Sharpener 2 - Assembling The Sparx Sharpener

Sparx Sharpener 2 - Aligning The Sharpener

Sparx Sharpener 2 - Installing Grinding Ring

Sparx Sharpener 2 - Skate Sharpening Basics

Sparx Sharpener 2 - Removing The Head Unit

Sparx Sharpener 2 - Cleaning The Base

Sparx Sharpener 2 - Replacing The Air Filter

Sparx Sharpener 2 - Sharpening Figure Skates

Sparx Sharpener 2 - Sharpening Goalie Skates

Sparx Sharpener 2 - Sharpening New Steel

HOW-TO VIDEOS

How do I apply promo/discount codes or gift cards?

Where do I get promo codes/discounts?

I forgot to add a promo code but already made a purchase.

How do I purchase a gift card?

How do I use a gift card for my purchase?

How do I use multiple cards for payment?

How to Finance Your Order

How do Shop Pay installments work?

Status Tax Exemption

Commercial - Retailers, rinks and teams

First Responder & Military Discount

How many cycles should I run?

Why is it necessary to adjust height?

Why doesn't the grinding ring produce sparks?

Does your sharpener do cross-grinding?

What is the largest skate the Sparx can sharpen?

Which direction should the skate face?

How to adjust Grinding Ring height

How often do I need to replace the air filter?

Can you sharpen coated steel?

Goalie Skates

Figure Skates

Carbonlite Steel

Flare Blades

Speed Skates

Fly-X Blades

Figure Skate Compatibility

Goalie/Sled Blade Holder

Can the Sparx Sharpener Profile a Skate?

Hit Higher on the Toe

SHARPENER USE & COMPATIBILITY

How many sharpenings do each Grinding Ring provide?

Grinding Ring Scanner

FBV to FIRE

How do Sparx ring sizes compare in mm?

Can I create my own Starter Pack of Grinding Rings?

Does your FIRE ring have flat inside edges or curved?

Flat Ring

GRINDING RING

What is BEAM?

How do I use BEAM to check my edges?

BEAM Compatibility

BEAM Charging

BEAM Cleaning

Ultra Precision Mode (UPM)

Flashing Red Lights

BEAM and Sparx Edge Checker Readings Don't Match

BEAM

Download The Sparx Hockey Mobile App

QR Code Stickers

Skater Profiles

MOBILE APP

Deburring

How often to change the deburring stone and leather?

DEBURRING

Sharpener Maintenance

What Air Filter Do I Need?

What are the Temperature Limits of the Sparx Sharpener?

Sharpener 2 Dimensions

Sharpener 2 Electrical

Sharpener 3 Dimensions

Sharpener 3 Electrical

Sharpener 1 (ES100) Software Update

What should I do about play in my skate clamp?

Inverter Compatibility

Which Sharpener Do I Have? A Model Identification Guide

SHARPENER MODELS & SUPPORT

Where do you ship from?

Where is my order?

How do I track my order?

How much does shipping cost?

Do you offer expedited shipping?

How long does delivery take?

Why can't I track my order?

SHIPPING & TRACKING

How do I initiate a return?

How do I initiate an exchange?

How do I cancel my order?

My order says delivered but I have not received my package?

Missing/Lost package

ORDER ISSUES

Sparx Sharpener 1 - Warranty

Sparx Sharpener 2 - Warranty

Sparx Sharpener 3 - Warranty

Grinding Rings - Warranty

Accessories - Warranty

When does my warranty begin?

Do you offer a trade in program?

How long for repair/service?

WARRANTY

Can I edit or add to my order?Updated a year ago