This is the fastest way to get in touch with us. We are available on our live chat Monday-Friday to help with any of your needs, or questions.

Please use this form to send us an email. Whether you have a question or need assistance, our dedicated team is committed to providing you with timely support. We look forward to hearing from you!

BACK TO STORE

BUNDLES

SHARPENERS

ACCESSORIES

GRINDING RINGS

sparx-dev

<p><span style="font-family: Inter;">Expedited shipping isn&apos;t available at this time. Apologies for any inconvenience.</span></p>

Expedited shipping isn't available at this time. Apologies for any inconvenience.

Do you offer expedited shipping?

SHIPPING & TRACKING

How to Update The Sparx Sharpener 3 Firmware

What is Error 90 and How to Fix It

Alert 70

Alert 71

Alert 72

How to Connect Your Sparx Sharpener 3 to Wi-Fi

SHARPENER 3 FIRMWARE UPDATE

Which Sharpener is right for me?

Which Grinding Ring is right for me?

An In-Depth Overview Of The Sparx Sharpener 3

Radius vs. FIRE Rings

What Accessories do I need?

Travel Case

What's the advantage of the Pro Base?

How loud is the Sparx Sharpener?

How do I register my warranty?

GET STARTED

Can I edit or add to my order?

How do I apply promo/discount codes or gift cards?

Where do I get promo codes/discounts?

I forgot to add a promo code but already made a purchase.

How do I purchase a gift card?

How do I use a gift card for my purchase?

How do I use multiple cards for payment?

How to Finance Your Order

How do Shop Pay installments work?

Status Tax Exemption

Commercial - Retailers, rinks and teams

ORDER & PAYMENT

FeatherBlend

Why is it necessary to adjust height?

How Many Cycles Should I Run? (Including When Changing Hollows)

Why doesn't the grinding ring produce sparks?

Which direction should the skate face?

Does your sharpener do cross-grinding?

What is the largest skate the Sparx can sharpen?

How to adjust Grinding Ring height

How often do I need to replace the air filter?

Can you sharpen coated steel?

Goalie Skates

Carbonlite Steel

Flare Blades

Speed Skates

Fly-X Blades

Figure Skate Compatibility

Can the Sparx Sharpener Profile a Skate?

Hit Higher on the Toe

How to Perform FeatherBlend with the Sparx Sharpener 3

SHARPENER USE & COMPATIBILITY

How many sharpenings do each Grinding Ring provide?

Grinding Ring Scanner

FBV to FIRE

How do Sparx ring sizes compare in mm?

Can I create my own Starter Pack of Grinding Rings?

Does your FIRE ring have flat inside edges or curved?

Flat Ring

GRINDING RING

What is BEAM?

How do I use BEAM to check my edges?

BEAM Compatibility

BEAM Charging

BEAM Calibration

BEAM Cleaning

Ultra Precision Mode (UPM)

Align the Sparx Sharpener 1 with BEAM

Align the Sparx Sharpener 2 with BEAM

Align the Sparx Sharpener 3 with BEAM

Flashing Red Lights

BEAM and Sparx Edge Checker Readings Don't Match

BEAM

Download The Sparx Hockey Mobile App

Bluetooth Connectivity with the Sparx Sharpener 3 and BEAM

Skater Profiles

QR Code Stickers

MOBILE APP

Deburring

How often to change the deburring stone and leather?

Sparx SAMURAI™ Frequently Asked Questions

DEBURRING

Sharpener Maintenance

What Air Filter Do I Need?

What are the Temperature Limits of the Sparx Sharpener?

Sharpener 2 Dimensions

Sharpener 2 Electrical

Sharpener 3 Dimensions

Sharpener 3 Electrical

Sharpener 1 (ES100) Software Update

What should I do about play in my skate clamp?

Inverter Compatibility

Which Sharpener Do I Have? A Model Identification Guide

SHARPENER MODELS & SUPPORT

Where do you ship from?

Where is my order?

How do I track my order?

How much does shipping cost?

How long does delivery take?

Why can't I track my order?

How do I initiate a return?

How do I initiate an exchange?

How do I cancel my order?

My order says delivered but I have not received my package

Missing/Lost package

ORDER ISSUES

Sparx Sharpener 1 - Warranty

Sparx Sharpener 2 - Warranty

Sparx Sharpener 3 - Warranty

Grinding Rings - Warranty

Accessories - Warranty

When does my warranty begin?

Do you offer a trade in program?

WARRANTY

Do you offer expedited shipping?Updated 9 months ago