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If you are experiencing an issue with your BEAM and need assistance, please visit the following link to troubleshoot and report the problem: <a href="https://sparxhockey.com/pages/help-center?hcUrl=%2Fen-US%2Fflows%2F01HVKJ6DQ476MG1X5F19MJVGA7" rel="noopener noreferrer" target="_blank">Report Issue</a>. Our support team will be in touch as quickly as possible to help resolve it.

If you are experiencing an issue with your BEAM and need assistance, please visit the following link to troubleshoot and report the problem: Report Issue. Our support team will be in touch as quickly as possible to help resolve it.

BEAM - Troubleshoot

BEAM

Which Sharpener is right for me?

Which Grinding Ring is right for me?

An In-Depth Overview Of The Sparx Sharpener 3

Radius vs. FIRE Rings

What Accessories do I need?

Travel Case

What's the advantage of the Pro Base?

How loud is the Sparx Sharpener?

How do I register my warranty?

GET STARTED

Sharpener 3 - Quick Start Guide

Sharpener 3 - Installing the Grinding Ring

How To Use BEAM

BEAM Calibration

How do I install the Sharpener 3 Pro Base?

Sharpener 2 - Quick Start Guide

Align the Sparx Sharpener 2 with BEAM

Sharpener 2 - Lifting The Head Unit

Sharpener 2 - Assembling The Sparx Sharpener

Sharpener 2 - Aligning The Sharpener

Sharpener 2 - Installing Grinding Ring

Sharpener 2 - Skate Sharpening Basics

Sharpener 2 - Removing The Head Unit

Sharpener 2 - Cleaning The Base

Sharpener 2 - Replacing The Air Filter

How do I install the Sharpener 2 Pro Base?

Sharpener 2 - Sharpening Figure Skates

Sharpener 2 - Sharpening Goalie Skates

Sharpener 2 - Sharpening New Steel

Align the Sparx Sharpener 1 with BEAM

Align the Sparx Sharpener 3 with BEAM

HOW-TO VIDEOS

Can the Sparx Sharpener Profile a Skate?

Sharpener Maintenance

Hit Higher on the Toe

What Air Filter Do I Need?

What are the Temperature Limits of the Sparx Sharpener?

Sharpener 2 Dimensions

Sharpener 2 Electrical

Sharpener 3 Dimensions

Sharpener 3 Electrical

Sharpener 1 (ES100) Software Update

What should I do about play in my skate clamp?

Inverter Compatibility

Which Sharpener Do I Have? A Model Identification Guide

SHARPENER

How many sharpenings do each Grinding Ring provide?

Grinding Ring Scanner

FBV to FIRE

How do Sparx ring sizes compare in mm?

Can I create my own Starter Pack of Grinding Rings?

Does your FIRE ring have flat inside edges or curved?

Flat Ring

GRINDING RING

What is BEAM?

How do I use BEAM to check my edges?

BEAM Compatibility

BEAM Charging

BEAM Cleaning

Ultra Precision Mode (UPM)

Flashing Red Lights

BEAM and Sparx Edge Checker Readings Don't Match

QR Code Stickers

MOBILE APP

How many cycles should I run?

How many cycles should I run? My skates seem dull.

Why is it necessary to adjust height?

Why doesn't the grinding ring produce sparks?

Does your sharpener do cross-grinding?

What is the largest skate the Sparx can sharpen?

Which direction should the skate face?

How to adjust Grinding Ring height

How often do I need to replace the air filter?

Can you sharpen coated steel?

Goalie Skates

Figure Skates

Carbonlite Steel

Flare Blades

Speed Skates

Fly-X Blades

Figure Skate Compatibility

Goalie/Sled Blade Holder

SHARPENING 101

Deburring

How often to change the deburring stone and leather?

DEBURRING

Can I edit or add to my order?

How do I apply promo/discount codes or gift cards?

Where do I get promo codes/discounts?

I forgot to add a promo code but already made a purchase.

How do I purchase a gift card?

How do I use a gift card for my purchase?

How do I use multiple cards for payment?

How to Finance Your Order

How do Shop Pay installments work?

Status Tax Exemption

Commercial - Retailers, rinks and teams

First Responder & Military Discount

ORDER & PAYMENT

Where do you ship from?

Where is my order?

How do I track my order?

How much does shipping cost?

Do you offer expedited shipping?

How long does delivery take?

Why can't I track my order?

SHIPPING & TRACKING

How do I initiate a Sharpener return?

How do I initiate an exchange?

How do I cancel my order?

My order says delivered but I have not received my package?

Missing/Lost package

How do I initiate a Grinding Ring return?

ORDER ISSUES

Sparx Sharpener 1 - Warranty

Sparx Sharpener 2 - Warranty

Sparx Sharpener 3 - Warranty

Grinding Rings - Warranty

Accessories - Warranty

When does my warranty begin?

Do you offer a trade in program?

How long for repair/service?

WARRANTY

BEAM - TroubleshootUpdated a year ago